At Travel Charme Hotel GmbH, data privacy is very important. During surveys and collecting, processing and using data, we strictly comply with the legal provisions of the German Data Protection Act and the Teleservices Data Protection Act.
Basically, you can visit our websites without leaving any personal data. Therefore, when you use the websites of Travel Charme Hotel GmbH, you remain anonymous as long as you don’t voluntarily provide us with any personal data. Travel Charme Hotel GmbH doesn’t save any personal data without the consent of the user.
All personal data is saved in an interactive procedure within the scope of making a booking, registration, survey, inquiry, registration for a newsletter, a contest, etc. Personal data is individual information about a personal or factual relationship to a specific person. Consequently, your name, address, telephone number, or email address are personal data.
In contrast, non-personal data is data with which it is impossible to determine your actual identity. This includes, for example, information about what browser you use, the filenames and the URL that you used to access the websites of Travel Charme Hotel GmbH and the website from where you visited us as well as the bytes transferred during the connection. Through technology from etracker GmbH, such data is collected and saved in an anonymous form for marketing and optimization purposes. A utilization profile is created under a pseudo name. Cookies may be used for this, which however, only collect and save data in a pseudo name form. The data is not used to personally identify the visitors of these websites and will not be combined with the data of the bearer of the pseudo name. A conclusion as to your person is not possible.
We process and use personal data for order processing, to maintain customer relationships, and for our commercial needs. The data required for this is forwarded to a service provider for this purpose if necessary, who must also comply with all legal requirements and must not pass this data on to third parties under any circumstances or use it for purposes other than those specified by Travel Charme Hotel GmbH. This includes, for example, sending letters or emails, technical verification and maintenance of our database, conversion to other technical systems, etc. Travel Charme Hotel GmbH will not sell personal data to third parties nor market it in any other way.
With a written request, the user can request to view, delete, or correct the data being kept by Travel Charme Hotel GmbH. If you want to change or delete your personal data, please simply contact us at the centre mentioned below. However, we would like to point out that under some circumstances, we are legally not allowed to delete your data to meet our archiving and accounting obligations. In such a case, however, you have a right to block your data.
This site uses in all inquiry forms a SSL123 Certificate to offer secure communications by encrypting all customer data to and from the site.
Rapid technological development of the Internet and changes to laws and legislation for data privacy make it necessary for us to adjust our data privacy statement from time to time. Therefore, please observe the current data privacy statement in each case. The release date of this data privacy statement is 30.01.2006.
If you would like to exercise your right for information, or if you have questions about this data privacy statement or our data privacy conduct in the Web, please contact the following:
Travel Charme Hotels & Resorts
Wittestrasse 30 L - D-13509 Berlin
Tel.: +49 (0) 30 / 42 43 96 - 0
Fax: +49 (0) 30 / 42 43 96 - 96
Email: info@travelcharme.com
