Is smoking allowed at the Strandhotel Heringsdorf?

• Our hotel is a non-smoking hotel. Please use the designated smoking areas outside.

Why do the rates for the same room vary on some days?

• The room prices are updated daily and always vary due to the current demand.

Is the WiFi in the hotel free of charge?

• Our WiFi is free of charge. Please select the network of Strandidyll Heringsdorf in your WiFi settings and confirm the terms and conditions.

What should I do if I want to pay for my trip in advance via bank transfer?

• Please make sure to note your reservation number in the "reason for payment" field so that we can assign your payment to the corresponding booking.

Are pets allowed at Strandidyll Heringsdorf?

• Pets are not allowed at the Strandidyll.

When can I check in to my hotel room??

• The rooms will be ready for you starting at 3 p.m.

Are there parking facilities on the hotel premises?

• You can park your car from € 12,00 a day in the parking garage (opposite the hotel) or in our underground garage (directly at the hotel) for € 19,00 a day.

Is there an electric vehicle charging facility at the hotel?

• Yes, we have charging facilities at 22 kWh each. These will be activated for you for a flat fee of €15 paid at reception.

What are the opening hours of the Peene bridges Wolgast and Zecherin?

• You can find the current bridge opening hours on the website Vorpommern Greifswald.

You can find more information on the arrival’s page.

Is the minibar already included in the room rate?

• Yes, the minibar is already included in the room rate.

Are there bathrobes in the room?

• You will find bathrobes in your rooms. If you need a different size (S, L, XL and 4XL), please ask at the PURIA Spa.

Is there bed linen available for people with allergies at the hotels?

• Yes, we will be happy to provide this as required. Please let the hotel know before your arrival.

Are there different pillows?

• You are welcome to choose from our pillow menu and select the pillow that best suits you.

How regularly are the rooms cleaned?

• As a rule, the rooms are cleaned every two days. The rubbish bin is emptied daily, towels are changed if necessary and the minibar is refilled. If you prefer, your room can also be cleaned daily. Please let us know this preference upon arrival.

What are the opening hours of the PURIA Spa?

• You can find our current opening hours here.

You can find more information about our PURIA Spa here.

What are the breakfast and dinner times in the restaurant?

• Our rich breakfast buffet awaits you daily from 7:00-11:00 am in the Restaurant Giardino.
• Our Restaurant Giardino is open in the evening daily from 5:30-9:00 pm.
• Our Restaurant Belvedere is open Tue-Sat from 6:00-10:00pm. Please make a reservation in advance.

Is there a dress code in the restaurants?

• No, there is no formal dress code. You are always right with a classic-casual style adapted to the temperatures. We kindly ask you not to come to the restaurants in swimwear and shorts.

For more information about our gastronomic areas, please click here.

What are the bus and tram times?

• You can find the current departure times under: Usedomer Bäder Bahn

You can find more ideas for an active vacation on our activities page.

Until when may I stay in my room on the day of departure?

• Check-out is at 11:00 am. Please ask at the reception for a later check-out.